Terms & Conditions
Estimated delivery times for items not in stock are between 3-4 weeks. If the item is ready before the allotted window, the item will ship as soon as it is complete.
MIZANA COLLECTIONS reserves the right to refuse sales or cancel orders placed by a customer in violation of the site’s terms and conditions or as otherwise determined by MIZANA COLLECTIONS. Please note that once an order has been placed, we are not able to modify or cancel your order
All orders ship via FedEx with signature required. We are unable to ship to a PO Box. Once your order has shipped, you will receive an email with your tracking number. MIZANA COLLECTIONS is not responsible for any lost packages, delayed delivery, or any other issues once your order leaves MIZANA COLLECTIONS.
We ship internationally via FedEx for an additional fee. The recipient is responsible for the payment of any duties, taxes or other fees assessed to international shipments. MIZANA COLLECTIONS is not responsible for any delays or other issues that may arise when shipping internationally.
CORRECTION OF ERRORS AND INACCURACIES
We aim to present the most recent, most accurate and most reliable information on the website at all times. However, the information may contain typographical errors or inaccuracies and may not be complete or current. We, therefore, reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order).
MIZANA COLLECTIONS has attempted to accurately depict the colors of the products offered through the site. However, viewing images online has its disadvantages as the size and color of the images may vary across digital screens and mobile devices. Measurements of select pieces are provided to help visual size.
Please note variances in color are to be expected in natural gemstones.
The actual product may vary slightly in shape, size, and color from what is pictured. The quantity of diamonds may vary also.
We accept Visa, MasterCard and American Express. We do not accept Discover cards, checks or money orders.
All sales are final.
Please note that the customer is responsible for the cost of the repair as well as the shipment, unless it is within 90 days of purchase and it has been determined that there is a manufacturer defect with the product.
We only accept repairs for items purchased on Mizanacollections.com. Repairs for items purchased at one of our retailers must be returned through the original point of purchase.
Sales tax is applicable on all orders shipped within Texas at the current local rate. Orders shipped outside of Texas are not liable for sales tax.
MIZANA COLLECTIONS provides images of each item on the Site and endeavors to show as much detail as possible. However, viewing images online has its disadvantages as the size and color of the images may vary across digital screens and mobile devices. Measurements of select pieces are provided to help visual size.
MODIFICATIONS TO SERVICE/TERMINATION
MIZANA COLLECTIONS reserves the right at any time to modify or discontinue the Service (or any part thereof). You agree that MIZANA COLLECTIONS shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service. You acknowledge that MIZANA COLLECTIONS reserves the right to deactivate accounts, cancel orders, and/or refuse to accept orders from users that violate the Terms or for such other reason as determined by MIZANA COLLECTIONS.
We neither sell nor share your information with outside companies or third parties. When you purchase from our online store, we collect your name, billing and shipping information, phone number, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.
DISCLAIMER OF WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. MIZANA COLLECTIONS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. MIZANA COLLECTIONS MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE SERVICE WILL BE ACCURATE OR RELIABLE, AND (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL ACCESSED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS. NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM MIZANA COLLECTIONS OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.
LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT MIZANA COLLECTIONS SHALL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF ANY FUNDS, TANGIBLE OR INTANGIBLE, LOSS OF PROFITS, GOODWILL, USE, DATA OR ANY OTHER LOSSES RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE USE OR PARTICIPATION IN ANY THIRD PARTY PRODUCT OR SERVICE OR OTHER SITES; (iii) STATEMENTS OR CONDUCT OF ANY THIRD PARTY YOU MAY ACCESS THROUGH THE SERVICE; OR (iv) ANY
You agree to release, indemnify, defend, and to hold MIZANA COLLECTIONS and its subsidiaries, affiliates, officers, agents, or other partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs regarding your breach of the Terms and/or any claim or demand made by any third party due to or arising out of your use of the Site or Service or your violation or alleged violation of any rights of another.
The Terms constitute the entire agreement between you and MIZANA COLLECTIONS, superseding any other agreements or understandings between you and MIZANA COLLECTIONS. The Terms and the relationship between you and MIZANA COLLECTIONS shall be governed by the laws of the State of Texas and you agree to submit to the exclusive jurisdiction of the federal and state courts located in Austin, Texas. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Service or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.